![](https://www.nimpath.io/wp-content/uploads/2021/02/nimpath-fastque-300.png)
Queue Management System in Malaysia
About FastQue
FastQue is a complete queue management system to manage your customers and crowds at your service area. A visitor can check for queue status via display or mobile.
Our system is capable to integrate with large majority of the display hardware in the market (touchscreen and non-touchscreen) and supports iOS, Android and Windows. We help you improve customer experience via fast and efficient queuing solution.
![](https://www.nimpath.io/wp-content/uploads/2021/02/nimpath-fastque-overview.jpg)
Key Benefits
![Circuit](https://www.nimpath.io/wp-content/uploads/2021/02/Circuit.png)
Seamless Integration
FastQue is able to integrate with Active Directory authentication services. And, it’s also support digital signage.
![Smartphone](https://www.nimpath.io/wp-content/uploads/2021/02/Smartphone.png)
Queue No. Display
Supports large majority of the display hardware in the market (touchscreen and non-touchscreen)
![Cloud Computing](https://www.nimpath.io/wp-content/uploads/2021/02/Cloud-Computing.png)
Paperless queuing solution
Our solution is fully delivered in digital method. We support eco-friendly.
![Robot](https://www.nimpath.io/wp-content/uploads/2021/02/Robot.png)
Useful Reminder
We have covered reminder to visitor in terms of before their turn and reach their turn.
![Database](https://www.nimpath.io/wp-content/uploads/2021/02/Database.png)
Central Management
Manage all your operator, services, rooms and view reports in our cloud-based web-based admin. No software installation needed.
![Vr](https://www.nimpath.io/wp-content/uploads/2021/02/Vr.png)
Branding
Add your own company logo to the screen to show your brand to visitors.
Features & Functions
![nimpath-functions-opt-20210107](https://www.nimpath.io/wp-content/uploads/2021/02/nimpath-functions-opt-20210107.png)
Visitor registration
Allow visitor to register themselves after choosing service. Operator able to greet with customer name.
![nimpath-functions-opt-20210107](https://www.nimpath.io/wp-content/uploads/2021/02/nimpath-functions-opt-20210107.png)
Queue management & Display integration
Queue no auto assigned smartly and to display in multi channel.
![nimpath-functions-opt-20210107](https://www.nimpath.io/wp-content/uploads/2021/02/nimpath-functions-opt-20210107.png)
Service counter/room management
Seamless room or counter management in admin portal.
![nimpath-functions-opt-20210107](https://www.nimpath.io/wp-content/uploads/2021/02/nimpath-functions-opt-20210107.png)
Service operator management
Seamless operator user account management in admin portal. It’s support LDAP integration as well.
![nimpath-functions-opt-20210107](https://www.nimpath.io/wp-content/uploads/2021/02/nimpath-functions-opt-20210107.png)
Operator self-login portal
Operator will have own login to portal to manage queue no. It’s including to select counter, services and manage queue anytime after login.
![nimpath-functions-opt-20210107](https://www.nimpath.io/wp-content/uploads/2021/02/nimpath-functions-opt-20210107.png)
Service type management
Seamless type of services management in admin portal.
![nimpath-functions-opt-20210107](https://www.nimpath.io/wp-content/uploads/2021/02/nimpath-functions-opt-20210107.png)
SMS Reminder
SMS notification to customer for new queue no, advance call, and queue no been called.
![nimpath-functions-opt-20210107](https://www.nimpath.io/wp-content/uploads/2021/02/nimpath-functions-opt-20210107.png)
Map direction for Visitor
Room/Counter map for visitor to look up the location.
![nimpath-functions-opt-20210107](https://www.nimpath.io/wp-content/uploads/2021/02/nimpath-functions-opt-20210107.png)
Reporting
View reports about services time taken. Easier manager to make decision on arrangement after analyzing.
![nimpath-functions-opt-20210107](https://www.nimpath.io/wp-content/uploads/2021/02/nimpath-functions-opt-20210107.png)
Queue no. Landing Page
A web-based landing page for visitor to check the status of queue no. The link can get from received SMS or scanned QRCode from visitor registration player.
Overview Diagram
![](https://www.nimpath.io/wp-content/uploads/2021/02/nimpath-fastque-diagram.jpg)
Overall Solutions in Environment
![](https://www.nimpath.io/wp-content/uploads/2021/02/nimpath-fastque-environment.png)
Display Hardware
![](https://www.nimpath.io/wp-content/uploads/2021/02/nimpath-fastque-hardware.jpg)
USE CASE
Newly install smart queue system, FastQue in University Monash (An international school). Visitor can easily check their no and no of people ahead in mobile.
![](https://www.nimpath.io/wp-content/uploads/2021/02/nimpath-fastque-u-1.jpg)
![](https://www.nimpath.io/wp-content/uploads/2021/02/nimpath-fastque-u-2.jpg)
![](https://www.nimpath.io/wp-content/uploads/2021/02/nimpath-fastque-u-3.jpg)